FAQ

Plant Selection

What if I don’t see the variety of plant or tree I would like?
We have an internal library of photos detailing the thousands of plants and trees we have manufactured. Chances are we have manufactured your desired plant variety for a past client, so we always recommend you contact us to discuss your specific plant needs.

What if I don’t see the size plant or tree I would like?
Since the majority of our artificial trees and plants are made to order we can make your desired plant to your exact size. We do have a cataloged number of sizes available for each plant variety to help you choose the right size for your project.

How do I get help selecting the appropriate plant or tree for my application?
We have a staff of project managers and designers standing by ready to help you with your project. Our team of professionals include horticulturists, landscape architects, master gardeners and designers all trained to help you no matter how big or small your request may be. From a single floor plant to a complete artificial landscape design, we are here to assist you.

Can you provide design assistance?
Yes. We have an entire team of designers and a graphic design department ready to help with simple plant selection to complete landscape design. Please contact us to discuss your project.

Do you have a showroom I can visit?
Yes. We have a large showroom in our factory that has been constructed to show our silk plants and trees as they would be used in applications. We have created various themes including tropical, wilderness and Asian. In addition, since our showroom is connected to our manufacturing facility clients have the ability to tour the production floor and review the craftsmanship of our finished trees and plants.

Do you have client sites I can visit that display your product?
Our silk plants and trees have been installed in over 50 countries worldwide. Since a lot of our product is sold through resellers we don’t always get specific installation addresses. However, we are happy to search our database to see if there is a convenient installation site for you to visit. We always welcome prospective clients to visit our manufacturing facility to get a detailed tour of our manufacturing process and also see the many different products we are currently building for clients.

What if I only want to purchase the artificial leaves and branches?
All of the foliages we use to manufacture our artificial trees and plants are available for sale. We offer the industry’s most comprehensive line of fire retardant artificial foliages for indoor use. In addition, we offer a wide selection of outdoor artificial flowers and foliages for sale. If you are a tree builder, exhibit company, fabrication studio or any other client interested in silk foliage, please visit our artificial foliage section.

Do you supply plant containers for your plants and trees?
Yes. We offer hundreds of plant containers in a variety of materials, sizes, shapes and colors. Our website highlights only a small sampling of the planters we offer.

Do you offer samples?
Yes. We are happy to provide you with samples so that you can see first hand the quality of our products as well as evaluate the appropriateness of the plant variety for your project.